Frequently asked Questions

BUMAS In the product consist of the material BioThane®. These are nylon straps, which are covered with a soft plastic layer. This means that your BUMAS product is not only mold-resistant, but also tear-proof and waterproof. In addition, only stainless steel rivets are processed. Therefore, the dog can drink and swim with its BUMAS product at any time. Cleaning with water or in the dishwasher is also possible without any problems. Simply hang up the BUMAS product to dry.

Each BUMAS is individually lovingly handcrafted and therefore also has its individual price. The price results from: ★ desired size and ★ the chosen one options such as forehead straps, protective straps, nose-free, etc. The price range is between € 90 and € 350. The BUMAS is sold in the configurator compiled. At the end of the configuration, the price appears based on the information provided. The ordering process can of course be terminated at any time without obligation.

Please follow the instructions in the measuring instructions. If anything is unclear, we are of course happy to help at any time [email protected] available!

We make every effort to process and ship orders as quickly as possible. The handover to our production takes place after receipt of payment of the invoice amount (and after confirmation of the production dimensions if a muzzle has been ordered).

A BUMAS Product ist nach chronologischer Reihung der Bestellungen in rund 7-14 Werktagen versandfertig. Sobald das BUMAS Produkt an den Lieferdienst übergeben wurde, wird eine Benachrichtigung per E-Mail versendet.

Depending on the country of delivery, the post also takes a few days.

★ Shipping time within Austria approx. 1 - 2 working days

★ Shipping time to Germany approx. 2 - 5 working days

★ Shipping timmem to all other countries of Europe approx. 3 - 7 working days

★ Shipping time overseas approx. 1-2 weeks, depending on customs delays

The new BUMAS Maulkorb must first be adjusted to the dog.

To do this, the screws are opened on the circumference (at the closure) and in length (the strap that runs along the jaw). Now adjust the length of the straps to the dog and close the screws slightly again. Test for two to three days and make sure that the BUMAS muzzle is not too loose, but also not too tight on the dog's head.

And BioThane® BUMAS Maulkörben: The screws are provided with a blue screw lock on the thread. This ensures that the screws no longer loosen after the final adjustment. Please note: The screws are not fully tightened at the factory. After the final adjustment, fix the screws completely. To do this, turn the screws half a turn to a full turn past the point of resistance.

With Light BioThane® BUMAS muzzles (used with very small dog breeds used): If the final settings have already been made, the screws must be finally fixed. To do this, open all screws of the BUMAS again. Put a dot of screw lock in the screw sleeves and screw them back together. Then let the BUMAS dry for two hours. Online orders are automatically supplied with a finishing kit (glue and spare screws) and instructions.

Because the order dimensions are not the same as the production dimensions. The production dimensions are only queried with the e-mail for "hackle control". Dasher must answer the panting control in any case. Only then can the BUMAS muzzle be produced.

Easy with clean water, rinse and let dry. The products are immediately ready for use again. Do not blow dry, do not put in the microwave or in the oven!

Definitely no! You cannot use other types of muzzles with the BUMAS Maulkorb compare. Shape, design and material differ too much. We therefore recommend measuring a BUMAS muzzle directly on the dog.

We have pre-punched holes for easy adjustment/adjustment of the BUMAS. If these setting options are not sufficient, you have the option of adding more holes with a 2.5 mm punch. If you are unsure, please contact us Supporteam unter [email protected]

BUMAS is a small company in Austria with 6 employees. The best way to contact us is by e-mail at [email protected]. Messages are processed daily in chronological order and as quickly as possible.

Treats can easily be fed through the straps, ideally from the side. In the Option "Extra Safety", the straps, which are compressed for safety reasons, leave little room for feeding treats. Panting and drinking is always possible with a BUMAS muzzle, as long as the measurements have been transmitted correctly!

Basically yes, but it depends on the type of play. All types of retrieval are not recommended by us. BioThane® is a soft material and can be pressed in. Dogs can also use it to grab objects if they want to. However, this leads to damage to the inside of the muzzle by the dog's teeth. This mechanical damage is not a quality defect but material-specific (compare leather straps) and can therefore not be claimed in the warranty.

Note: Like a leather strap, a BioThane strap can be bitten through by a dog. Due to the fabric band inside, it will hardly tear.

Improper use of a BUMAS muzzle is, for example, rough mechanical stress such as: digging, retrieving, tearing down, violently stripping off, gnawing and biting the straps and rivets.

Damage caused by this behavior is recognized as such and is therefore not covered by the warranty. We recommend positive Muzzle training.

The dog must be able to pant when he BUMAS Maulkorb carries! Dogs regulate their body temperature by panting. Every dog ​​has a different panting behavior. This is due to the shape of the snout, the effort or age, and also the characteristics of each dog. So that the BUMAS muzzle is not too big or too small, we need information directly from the dog owner! Therefore, the e-mail for the "pant check" is sent with a first non-binding size suggestion, which must be checked, hence "pant check".

Yes, the dog can with no difficulty mit dem BUMAS Maulkorb trinken, as long as the measurements were transmitted correctly! BUMAS In the product are water-repellent, mold-resistant and the rivets are rustproof.