Right of rescission
1. if you are purchasing for a business and, when concluding the contract, you are predominantly acting in the exercise of your commercial or self-employed activity, the right of withdrawal does not apply.
For consumers applies:
2. CANCELLATION POLICY
2.1. RIGHT OF REVOCATION
2.1.1 You have the right to cancel this contract within fourteen days without giving any reason.
2.1.2 The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
2.1.3 To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) of your decision to withdraw from this contract.
You can use the following sample revocation form for this purpose, which is, however, not mandatory.
First name Last name ........................
Place, date .................................
Street number .................................
Zip code City ...........................
Registered mail
BUMAS Hundezubehör GmbH
Gewerbegebeot 16/4
7011 Siegendorf
Austria
Subject: Order from .................................. (order number ..................................)
Withdrawal according to §5e Consumer Protection Act Dear Sir or Madam! I have ordered on .......................... from you via Internet .......................... at the price of ......................... (order number ..........................).
The delivery of the goods is / has not yet taken place. I withdraw from this contract in due time according to §5e Consumer Protection Act as well as for any other suitable legal reason.
Yours sincerely,
.................................. First name Last name (=own signature)
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
2.2. CONSEQUENCES OF THE REVOCATION
2.2.1. If you revoke a contract, we shall reimburse you all payments within the revoked contract that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back.
2.2.2 You shall return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
2.3. THE RIGHT OF REVOCATION DOES NOT APPLY TO THE FOLLOWING CONTRACTS:
2.3.1. contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. custom-made products),